Our Approach - SDL Property Management

Estate and Leasehold Management


SDL Property Management works with developers, freeholders and resident management companies to deliver estate and leasehold management services. We manage developments of all sizes, from established buildings to new build developments.

Our team are specialists in block management for:

  • Flats & apartments
  • Retirement schemes
  • Mixed use developments

Ensuring a building runs smoothly with complete compliance requires dedication and specialist expertise so we always assign a named property manager for each block.

Beyond block management, we provide professional services including expert witness and consultancy services.       

Work with us 

Whether you’re developing a new build site, looking to switch providers for an established building or exercising your right to manage, our team are here to help.

We are members of:

  • ARMA (the Association of Residential Managing Agents)
  • ARHM (the Association of Retirement Housing Managers)
  • RICS (Royal Institution of Chartered Surveyors)
  • IRPM (Institute of Residential Property Management)


Our services



Collectively, our team has decades of experience creating management strategies and service charge budgets for developers and house builders. Getting the right management approach for your development from the start is our priority to avoid legacy issues.

We can advise on residential and regeneration schemes, adding value from planning to completion regardless of the level of complexity. We have experience with smaller schemes including private road, areas of shared land and apartment buildings to large estates including mixed use and mixed tenure developments.

We tailor our service to meet your needs, but we can advise on:

  • Property management structures
  • Service charges
  • Lease terms
  • Health and safety
  • Risk management
  • Designing-out future maintenance problems
  • Ground rent collection
  • Mitigation of void liabilities
  • Resident welcome packs
  • Sale of Freehold reversion interests


Our freeholder clients include private individuals with just one building, family and charitable trusts, receivers and private company, corporate and PLC investors who have thousands of units under management.

Most of our clients’ portfolios are constantly growing and we pride ourselves on being able to take on and set up new management instructions quickly and efficiently and to make prompt contact with the residents. We are very experienced at dealing with handovers from other managing agents.

We work with many investors of freehold ground rents, acting on their behalf to provide a full management service to include:

  • Collection of ground rent
  • Placing insurance
  • Managing the buildings
  • Service charge administration

Some clients prefer to collect the ground rent themselves, and in this case we just undertake the service charge administration and property management. We’re flexible around your needs.

Resident management companies & right to manage companies

We work with over 400 resident management companies. If you are looking to exercise your Right to Manage, we fully understand the qualifying criteria and formal procedures. There are many pitfalls for the unwary and many existing freeholders and managing agents deal with such claims very aggressively so please do contact us for a no-obligation initial chat.

Likewise if you are looking to switch property management providers, please get in touch to find out how we can work together. Our service includes:

  • Named Property Manager
  • Discrete Client Bank Account
  • Credit control and arrears collection
  • Maintenance using independent contractors
  • Statutory consultation for major works
  • Health & Safety requirements management
  • Long term maintenance planning
  • Regular planned site visits
  • Lease Compliance
  • Management Company Administration/Secretariat services
  • Arranging the provision of buildings and other insurances

Mixed use property management

Working together, our residential and commercial teams can offer a total mixed use property management service. In preparing service charge and management strategies we ensure service charge contributions are apportioned correctly and fairly between the different users.

Retirement scheme management

We offer a specialist management service for retirement villages, large and small complexes and independent living apartments. As well as maintaining to exacting standards, we aim to fulfil the expectations and aspirations of residents wherever possible.

Professional services

We can act as expert witness or advocate in the First Tier Tribunal and can advise particularly in areas of service charge dispute and the test of reasonableness. We can also advise on the collective enfranchisement process, service charge audit and freehold acquisitions where the reversion has become bona vacantia.


Find out more


Contact your local SDL Estate and Leasehold Management team.