Meet our franchise launch manager

Posted on 01/09/2017

We are delighted to announce the appointment of Samantha Massey as launch manager of our brand new property management franchise scheme, SDL Property Partners.  With over a decade of experience in business development as part of her 20 year career in property, Sam will now play a key role in the property management industry’s first franchise scheme.

After growing up watching both her mother and father work hard as estate agents in North West London, it was no surprise that, at the age of only 16 years old, Sam Massey, along with her two sisters, would follow her parents into the property industry.

After studying a degree in Estate Management at London South Bank University, Sam’s first position in 2003 was as an AST property manager for industry leader, Chestertons. After two years she made the move from individual flats to block management by joining Rendall & Rittner as a junior property manager where she worked for three years.

‘With all the legislation, regulation and technical knowledge involved, especially in the sites I managed across central London, I found block management really interesting,’ Sam recalls. ‘It was hard work and long hours, but I enjoyed meeting residents, listening to them and coming up with the solutions to any problems they had.’

In 2008, Sam was invited to join Willmotts Chartered Surveyors in Hammersmith initially as a senior property manager, but was soon promoted to associate director when she started taking responsibility for the company’s new business opportunities, marketing and advertising.

‘The opportunity to grow the company lit a fire inside of me and I loved being involved in all the business activity that supports property management,’ she explains.

After seven years with Willmotts, Sam took on a similar role at Managed Living Partnerships at the start of 2015, qualified as a Chartered Surveyor and now joins SDL Property Management to launch its new franchise SDL Property Partners.

‘I love the concept of property managers being given the opportunity to take control, develop a professional service with their own style of working and still have the support and resources of a well-respected brand such as SDL,’ she says. ’I am excited to have joined this project at the early stages, working on the training programme and coordinating business development activity.’

Sam has also been a director of the Institute of Residential Property Management (IRPM) for the past two years, chairing its Membership Working Group, and is a co-founder of ‘Doyenne’, the leasehold industry’s first women’s professional network providing inspiration and for the continued progression and success of women in our industry.

‘I most enjoy getting involved in projects that have the potential to really change and improve the property management industry,’ Sam says. ‘We have come along way in the last few years to establish ourselves as a profession, but there is so much more that can be developed and explored to ensure the industry’s sustained growth. I believe SDL Property Partners will play a key role in that future.’